Over the last two years we've built a wonderful partnership with Ron Totorella of All Set Home Management. In the midst of planning a move to the West Coast, we reached out to All Set to explore the possibility of renting out our beautiful oasis in the Catskill Mountains. Ron walked us through the process of how to set up the owners' closet, what to remove / add to the house and what to expect when guests stay, etc. Once we flipped the switch and began to book guests, we relied on him and his team to manage our property while we were 3,000 miles away--to say that we trusted him is an understatement. He was the lifeline to our property. He protected it, maintained it and genuinely cared for it. Over the last 24 months we've had numerous phone calls, emails and text exchanges about a myriad of issues including but limited to: propane stoves not working, a guest-induced hole in the wall (and how to secure damages), snow plowing, power outages (and communicating with our guests about the situation), downed cable lines, broken freezer, cleaning out of rain gutters, etc. And, miraculously, when we would come back for a visit and stay at our retreat, it always seemed as though we'd never been gone. The cabin was immaculate. Isn't that what an owner is looking for? We are so blessed to have met and worked with Ron and his team. We are sad to end our partnership as we've decided to sell our retreat and find something closer to where we live. If you are contemplating the idea of hiring someone to help manage your property, I whole heartedly recommend All Set Home Management. You won't be disappointed.
I have been with Ron and Carla of ALLSET Home Management for over three years. Carla and her crew does all the housekeeping for my very busy rental property in Saugerties NY. While Ron keeps the premises in tip top shape. Many times they took the initiative to suggest improvements that were badly needed - insulating all the windows and doors to save heating costs, adding shelves in closets that had none and making needed quality repairs throughout the house. The house is now perfectly maintained. I cannot say enough about their professionalism and congenial manner. I highly recommend ALL SET for every home management need.
We'd like to thank you for your 5+ years of service. Everything we needed handled was done so efficiently and relatively inexpensively. We were happy to recommend your services to the buyer of our home. We know you'll continue to take good care of what was our home and escape from the city.
I own rental properties in Catskill NY. One of my homes needed to be cleaned because the previous tenants moved out and the home needed to be made ready to show. I went to the house with the intention to do the cleaning and sprucing up myself. The previous tenants were heavy smokers. The house reeked of smoke, the odor was in all the carpets, sofa, chairs and mattresses.
I tried everything I knew to clean the house to eliminate the oder. Nothing worked. I was panicking thinking I had to go out and replace all the carpeting and mattresses. I found All SET Home Management on line and gave them a call. They came to the house the next day and assured me that they could eliminate the order in the house and I didn't need to replace the carpets and mattresses.
All Set spent two days at the house and cleaned it from top to bottom. They are very knowledgeable and detail oriented. Ron was very understanding and answered all of my questions as his crew applied the many types of cleaning processes. When they were done I couldn't believe the results. There was no trace of the old smoke smell and the whole house was bright and smelled fresh and clean.
I recommend All Set to all my friends and family who need anything done on their homes. Great company, great people and great results.
We absolutely love working with ALL SET Home Management. It has truly been the best investmentof of our vacation home. The care and attention Ron and his team provide gives us incredible peace of mind. Knowing that they have many clients, they really do make you feel as if you are the only one. ALL SET is great because they are a full service, one-stop shop for all your property management needs. ALL SET takes care of everything: cleaning and laundry, regular visits to check on the property when it's vacant, snow removal and even light repairs and maintenance. They are even available on short notice. And always with a great attitude!
The cleaning crew is fantastic, too. They do an incredible job, and even take care of specific requests - like leaving bottles of wine and glasses out for our guests. It's awesome to come home to your own home and feel as if you just walked into a hotel! With ALL SET Home Management, we never worry.